Contact Us

Got a question?

Have a question about an order, a product, or just want to say hi? We'd love to hear from you.

Email: hello@aivayi.com
We typically respond within 1-2 business days.

Quick answers

How fast do orders ship? Orders are processed within 1-2 business days and shipped with tracking provided by email.

Can I change or cancel my order? Contact us as soon as possible after ordering — we can often make changes before an order ships, but can't guarantee it once it's on its way.

How do I check my order status? You'll receive a shipping confirmation email with tracking as soon as your order ships. You can also check your order status anytime in My Account.

Prefer not to wait? Use the form below and we'll get back to you.